Insights

Absence Management

The state of absenteeism in Australia: A workforce shift HR can’t ignore

Employee absenteeism in Australia is undergoing a significant shift, and HR leaders are on the front line. Absence is no longer driven solely by … 27 July 2026 Read more → Absence Management

The link between absenteeism and claims costs: what insurers and employers need to understand

Absenteeism and claims management are often treated as separate issues. In reality, they are deeply connected. For insurers and employers alike, … 20 July 2026 Read more → Absence Management

Absenteeism in call centres: the silent drain on performance and customer experience

Call centres are the frontline of customer interaction, but behind the scenes, many are grappling with a growing challenge: rising employee … 14 July 2026 Read more → Absence Management

Retail absenteeism is surging - here’s what HR needs to do before peak season hits

Retailers across Australia are seeing sharp spikes in employee absenteeism, especially during high-pressure trading periods. For HR leaders, the … 6 July 2026 Read more → Absence Management

Absenteeism in healthcare: the hidden workforce crisis HR can’t ignore

Australia’s healthcare sector is facing a workforce challenge that goes beyond staffing shortages - rising employee absenteeism is compounding an … 2 July 2026 Read more → Absence Management

Rethinking absence management: moving from attendance monitoring to workforce engagement

For many organisations, absence management remains focused on policies, procedures, and return-to-work processes. While these elements are important, … 22 June 2026 Read more → Employment Medical Programs

Why routine drug and alcohol testing is essential for a safe, productive workplace

Creating a safe and productive workplace is a priority for every organisation. While businesses invest heavily in safety programs, training and risk … 10 June 2026 Read more →

Psychosocial risks in New Zealand workplaces - what every organisation needs to know about compliance and risk management

For years, workplace health and safety has largely focused on physical hazards. Today, however, New Zealand organisations are facing increasing … 9 June 2026 Read more →

Engaging the mature-age workforce in Australia’s ageing economy

Australia’s workforce is ageing. As demographic trends shift, organisations are recognising the importance of attracting and retaining mature-age … 2 June 2026 Read more →

The evolution of leadership in the age of hybrid work and AI

Leadership expectations are changing rapidly. The combination of hybrid work, digital transformation and AI adoption is reshaping what effective … 26 May 2026 Read more →