Our story
Sedgwick Health Solutions, formerly Direct Health Solutions, was established in the early 2000s as the first Australian provider to introduce a nurse-led telehealth absence management service.
Today, we operate Australia’s largest 24x7 telehealth nurse contact centre, supported by an extensive network of occupationally trained doctors, nurses, physiotherapists and psychologists.
Our capabilities have grown with the changing needs of workplaces. Today, we provide expertise across absence management, injury management, employment medical services, tailored health solutions, psychosocial services and employee relations case management.
Expertise that connects people, data and technology
Our services bring together experienced health professionals, purpose-built technology and real-time workforce insights to give organisations greater visibility and control.
Prevention, intervention & recovery
Our approach spans the employee health journey – helping organisations prevent and identify risk, provide early support when health or injury issues arise, and enable safe, sustainable recovery and return to work.
Built around your workforce
We work with employers to understand their people, operating environment and workforce challenges, then tailor programs to their needs.
Backed by Sedgwick
As part of Sedgwick, we combine specialist Australian workforce health expertise with the scale and capability of a global organisation.
