Enterprise • HR • Operations

Software Platforms

Our technology platforms are designed to simplify injury management, workplace health, incident reporting and absence management through connected, data-driven solutions. Our integrated software suite provides organisations with real-time visibility across workforce risk, claims activity, employee health and absence trends - helping businesses improve decision-making, strengthen compliance and achieve better workforce outcomes.

10_Insights

Software solutions for smarter workforce management

Managing workplace health, safety, absence and employee risk through disconnected systems can create inefficiencies, compliance gaps, limited visibility and delayed decision-making. As workforce challenges become more complex, organisations need integrated technology solutions that provide real-time insights, streamlined processes and better oversight across all aspects of workforce management.

Effective software platforms help organisations proactively manage workplace issues including injury management, absence management, employee relations, incident reporting and employment medicals - all within a centralised and data-driven environment.

By improving visibility, automation, reporting and coordination, organisations can reduce administrative burden, strengthen compliance, improve employee outcomes and make more informed business decisions.

Improved visibility & reporting

Click to reveal

Centralised workforce data provides real-time visibility into injuries, absence trends, incidents, employee health and workplace risks - enabling organisations to identify patterns early and make proactive decisions.

Greater efficiency

Click to reveal

Automated workflows, streamlined case management and digital documentation reduce manual processes, improve consistency and save valuable administrative time across teams.

Stronger compliance & risk management

Click to reveal

Integrated systems help organisations maintain accurate records, monitor obligations, support audit readiness and strengthen compliance with workplace health, safety and employment requirements.

Better business outcomes

Click to reveal

Compliance

Efficient workforce management technology supports earlier intervention, improved communication, faster resolution of workplace issues and more effective return-to-work and wellbeing outcomes for employees.

Key features

24x7 Telehealth contact centre

Our telehealth infrastructure offers secure telephonic, video and digital solutions. This enables evidence-based decision-making to enhance business outcomes. Our nurse-led contact centre provides round the clock service. Gold standard medically approved protocols and guidelines are used to assess and screen employees for serious health conditions and prioritise treatment accordingly.

Reporting & business intelligence

Our reporting platform offers real-time data analytics and powerful business intelligence solutions. This allows clients to convert reliable data into effective decision-making tools.

Medical practitioner network

Our programs are supported by our extensive preferred network of over 4,500 doctors and allied health practitioners. We ensure employees have equal and immediate access to the right treatment at a location most suitable to our clients.

World class technology

Our programs are powered by world class technology which undergoes constant revision and developments. We ensure our systems and reporting remain cutting edge and ahead of the competition.

Specialist software modules

Our unique technology platforms include AbsenceTrack, IncidentTrack, MedTrack and ERTrack. Our services are powered by our specialist software modules.

AdobeStock_1873106425

AbsenceTrack

Powerful software providing visibility into absence trends across departments, locations, and individuals, highlighting areas for intervention.

absence management software
Workplace injury

IncidentTrack

Software that tracks, monitors and manages workplace incidents and injuries, with powerful data analytics to identify emerging issues, trends and prevent risks.

injury management software
02-Solutions-LPs_01-(1)

ERTrack

ERTrack is a specialist and market leading HR case management platform that provides centralised system to manage all employee relations cases.

hr case management software

Frequently asked questions

Does AbsenceTrack integrate with existing HR and payroll systems?

Yes. AbsenceTrack integrates securely with major enterprise HRIS and payroll platforms, including Workday, SAP SuccessFactors, and Oracle HCM Cloud. Integration is delivered via secure REST API connections or automated SFTP flat-file transfers, ensuring data consistency and eliminating dual-entry for HR teams.

How is ROI calculated for AbsenceTrack?

AbsenceTrack ROI is calculated from two cost categories: the reduction in direct sick pay costs, and the mitigation of indirect costs such as overtime, temporary staff cover, and lost productivity. Most enterprise clients achieve return on investment within the first 6–9 months of implementation, with savings compounding year-over-year as absence culture improves.

Does IncidentTrack software offer reporting?

Yes. IncidentTrack has an interactive reporting portal that gives you the ability to proactively monitor and analyse injuries and incidents, and create dynamic reports using our powerful reporting tool to drill down into hotspots, patterns or trends.

Does IncidentTrack software integrate with existing systems?

Yes. IncidentTrack can interface with any existing systems you may use, such as SAP/PeopleSoft, internal global address books, or injury management/workers compensation software.

Does IncidentTrack software offer reporting?

Yes. IncidentTrack has an interactive reporting portal that gives you the ability to proactively monitor and analyse injuries and incidents, and create dynamic reports using our powerful reporting tool to drill down into hotspots, patterns or trends.

Does MedTrack software integrate with existing systems?

Yes. The MedTrack platform is designed to integrate with a range of existing third-party systems to help streamline end-to-end employment medical and workforce health processes. The platform supports automated workflows, real-time tracking, reporting and secure data management to reduce manual administration and improve operational efficiency.

Why should my organisation implement MedTrack software?

MedTrack streamlines and simplifies the management of employment medicals and occupational health programs. The platform helps automate bookings, manage compliance requirements, track medical outcomes in real time, reduce manual administration and improve visibility across workforce health activities - supporting faster decision-making, improved efficiency and reduced organisational risk.

Does ERTrack software integrate with existing systems?

Yes. ERTrack is designed to integrate with existing systems and can connect with our broader software platforms, including AbsenceTrack, IncidentTrack and MedTrack. The platform also supports APIs and third-party integrations to help streamline workflows, centralise employee relations data and improve visibility across HR processes.

Why should my organisation implement ERTrack software?

Organisations implement ERTrack to streamline and strengthen the management of employee relations and HR case management processes. ERTrack helps centralise case information, improve consistency, automate workflows, support compliance obligations and provide greater visibility across workplace matters - helping reduce risk, improve efficiency and support better employee outcomes.

Ready to learn how we can support you?

Speak with our team to discuss how our ranges of services can support your organisation.