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Absence Management

Absence days/employee

Daily cost of absence

Number of employees

Absence rate

0

Cost of absence per employee

$ 0

Total cost of absence

$ 0.00

Number of employees

Number of Injuries

Cost of injuries

$ 0.00

Enterprise • HR • Operations

Tailored Corporate Health Solutions

Scalable, nurse-led telehealth solutions for complex operational environments. We provide organisations with access to 24×7 nurse‑led telehealth triage and clinical advice that adapts to their needs. Built for complexity, our tailored approach combines structured clinical decision‑making with the flexibility to scale -supporting organisations across varying workforce sizes, locations and operating models.

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A tailored approach to corporate health

No two organisations face the same operational or clinical support challenges. That’s why our corporate health solutions are designed to be tailored, not templated. We work with you to design a health solution that aligns with your:

  • User profile and operating environment
  • Existing health, safety and claims frameworks
  • Risk profile and internal escalation pathways
  • Demand patterns, including seasonal or surge activity
  • Government healthcare
  • Insurers
  • Workforce & injury management providers

Benefits

1

24×7 Clinical Support Access

Users can access nurse-led telehealth triage and health advice anytime, helping organisations support after-hours, remote and operations over multiple locations.

2

Tailored Solutions

Programs are customised to suit your workforce profile, operational environment, risk framework and escalation requirements, ensuring a seamless fit within existing processes.

3

Scalable For Changing Demand

Our flexible operating model can rapidly scale up or down to support peak demand periods, demand growth or multi-program environments without compromising clinical quality.

4

Designed For Complexity

Solutions are built to support multiple programs, locations and workforce types concurrently, while maintaining consistent service delivery and governance standards.

Key features

Nurse‑led telehealth triage & clinical advice

All services are delivered by experienced, registered nurses through our centralised telehealth contact centre. Every interaction includes a structured clinical assessment, evidence‑based advice (including safe self‑care guidance where appropriate), and clear escalation and referral pathways when further care is required. This nurse‑led model ensures employees receive clinically appropriate guidance beyond simple call routing while organisations benefit from consistent, defensible decision‑making.

24×7 Access wherever your workforce operates

Our tailored corporate health solutions provide 24×7 access to nurse‑led clinical support, supporting after‑hours and remote workforces, distributed or regional teams focus on telehealth – accessible to everyone regardless of location, and around‑the‑clock operations and critical services. Employees are supported at the time they need it most, helping to enable early intervention and informed decision‑making.

Structured clinical decision frameworks

Clinical triage and advice are underpinned by structured clinical decision frameworks, supporting consistency, governance and quality across every interaction. These frameworks help to guide nurses through consistent questioning and risk assessment, support defensible and auditable clinical outcomes, and align advice, triage and escalation to best‑practice pathways. This structured approach ensures quality is maintained, even as demand fluctuates.

Clear advice, navigation & escalation

Based on the clinical assessment, nurses provide clear next‑step guidance, which may include self‑care advice where clinically appropriate and escalation to further medical or allied health services, including guidance towards urgent care clinics to further reduce the burden on our hospitals. Where escalation is required, outcomes are clearly documented to support continuity and visibility across the care journey.

Built to scale with demand

Our operating model is designed to scale up or down in line with demand, without compromising clinical quality. A centralised, nurse‑led workforce enables us to respond quickly to demand spikes, support workforce growth or program expansion and manage fluctuating volumes across multiple programs or locations. This scalability provides confidence that support remains available, consistent and reliable, no matter the operating environment.

Designed for complex, multi‑program environments

Our tailored solutions are designed to operate across complex organisational environments, supporting multiple programs concurrently. Nurses are trained to work across different clinical protocols, varying escalation and referral pathways and client‑specific operational requirements and reporting needs. This allows us to manage complexity while maintaining a consistent clinical experience for employees.

Drive outcomes, not just processes

Our suite of services works together to reduce risk, lower costs, and support your workforce.

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Absence Management

Absence recording and health advice service that provides a simple process for employees to report an absence, receive 24x7 confidential health advice, real-time absence reporting and interactive leader-level dashboards and absence workflows.

Outcome: Faster Recovery
Workplace injury

Injury Management

Early intervention injury triage, injury treatment and claims management through our 24×7 telehealth nurse contact centre to improve stay at work outcomes and minimise unnecessary medicalisation.

Outcome: Faster Recovery
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HR Case Management

Specialist and market leading HR case management platform that provides HR a centralised system to manage all employee relations cases, ensuring consistency in the way that you track, investigate and analyse HR issues.

Outcome: Data-Driven Decisions

Frequently asked questions

What are tailored corporate health solutions?
These solutions are customised, nurse-led telehealth and workforce health support services designed to align with your organisation’s operational, safety and workforce requirements. Services can be adapted to support different workforce sizes, industries, locations and risk profiles.

What support is available through the service?
Employees have access to 24×7 nurse-led telehealth triage, clinical advice, self-care guidance and escalation pathways to appropriate medical or allied health services when required.

Can the solution support large or complex organisations?
Yes. Our operating model is designed to scale rapidly in line with demand and can support multiple programs, locations and workforce groups concurrently while maintaining consistent clinical quality and governance.

How does Sedgwick Health Solutions ensure clinical consistency and quality?
All calls are managed by qualified, registered nurses using structured clinical decision frameworks and evidence-based assessment protocols to support consistent, defensible and clinically appropriate outcomes.

Ready to talk to us about a tailored solution?

Speak with our team to discuss a tailored corporate health solution for your organisation.

 

Contact us

General enquires: 1300 851 080

Sales enquires: 1300 655 123

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